"TTGo is designed to eliminate the need for on-site visits as all necessary technical queries and requirements can be efficiently addressed and resolved through remote connectivity. Without a coin mechanism any service issues with a TTGo unit are minimal. However in the very unlikely event you experience a problem, my team and I boast over two decades of invaluable experience with jukebox products".
Carl Adams
Technical Services Manager
While our jukeboxes are built to last, there’s no harm in having a little insurance in place, just in case.
Our jukeboxes are all online and we can fix the majority of problems remotely without visiting your venue. However, In the unlikely event that anything goes wrong with your TouchTunes Go jukebox, our technical specialists will be right there to sort it out for you.
We have a team of experienced UK based technicians working 9am – 10pm daily, and a direct number or web link to log any issues you are experiencing. We will work to resolve all problems immediately and efficiently to ensure you’re back online and earning quickly.